
Professional Experience
IT Manager
Microenvases, San Pedro Sula, Honduras. January 2023 - December 2023
Led and mentored a growing IT department with 4 direct reports
Supported SAP Business One HANA
Generated custom reports using Crystal Reports
Developed and maintained web applications using Angular and SAP Business HANA and Firebase
Create RESTful APIs with C# for backend services integration
Administered SQL Databases
Provided support for the company's payroll system developed with WinForms, SQL, and Crystal Reports
Administered cPanel for creating corporate email accounts and managing spam email rules
IT Support Analyst
Microenvases, San Pedro Sula, Honduras. November 2021 - December 2022
Supported SAP Business One HANA
Generated custom reports using Crystal Reports
Administered SQL Databases
Provided support for the company's payroll system developed with WinForms, SQL, and Crystal Reports
Offered technical support for hardware and software issues across multiple departments, including troubleshooting, maintenance, and system upgrades
IT Support Intern
Corporacion La Cumbre (Supermercados Colonial), San Pedro Sula, Honduras. April 2021 - September 2021
Developed an asset control application using Angular
Created and managed LAN networks
Repaired network points
Repaired handheld computers and installed inventory applications
Installed operating systems and programs with integrated POS platforms
Conducted preventive and corrective maintenance on PCs and printers
Freelancer
Bestcoaching, Mexico. December 2024 - Currently
Worked as a freelancer on a financial management web application built with Angular and Firebase, designed to track cash flows across companies and their branches or projects, featuring planning capabilities and dynamic performance visualizations.
Skills
Programming Languages: JavaScript, Typescript, C#
Framework: Angular
Databases: Microsoft SQL, HANA, MySQL
ERP: SAP Business One HANA, SAP Business One SQL
Reporting Tools: Crystal Reports, Power Bi
APIs and Web Services
IT Management: IT Operations, System Support, cPanel Administration.
Virtualization: VMware, Virtual Box
Education
Bachelor’s Degree in Management Information Systems (equivalent to Licenciado en Informática Administrativa), Universidad Nacional Autónoma de Honduras, 2022
Certification
Customer Reviews
See what others say about my web portfolio and experience.
Franklin's portfolio showcases exceptional skills and professionalism in the IT field.
Emily Johnson
New York
I was impressed by Franklin's attention to detail and creativity in his portfolio. It truly reflects his expertise and dedication to the IT industry.
Michael Lee
San Francisco
★★★★★
★★★★★
Get in Touch
Feel free to reach out for any inquiries regarding my IT experience or portfolio work.